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Guest expect a superior service from the hospitality industry. From cleanliness, latest technology, to innovation and unique experiences. Brands need strategies with omni-channel communications that easily integrate web applications, chat bots, contact centers, and automated self-service experiences in one easy to use and manage location. At DFX5 we design systems that surpass expectations for customers while at the same time integrating your key enterprise systems in one easy to use applications.
Deliver a new guest experience with customized promotions and unique offers based on guest behaviors and similarities. Control access with digital keys, integrate sales from casino, dining, bars, disco, and other property asset. Enable guests to self-order food, drinks, and services from their mobile phones.
Revenue per Available Room (RevPAR): track performance and adjust prices with dynamic strategies to fit RevPAR expectations
Integrate Property Assets: create a centralized web application to integrate multiple hotel services from guest billing to staff management
Key Performance Indicator tracking: real-time management tools to understand average daily rates, occupancy rates, availability forecasts, and many more industry specific metrics
Analytics and Dashboards: live reports with customized metrics that can be easily shared or modified for ad-hoc analysis
MICE operations: given the uncertainty in market conditions, your customer engagement tools must find new ways to reach potential clients with automated services
Why Choose DFX5?
DFX5 is a global company with offices in Miami, Prague, and San Juan. Focused on technology consulting, DFX5 specializes in the use of innovative solutions, offered by Amazon Web Services. The DFX5 team is composed of cloud experts who are certified as Solutions Architects, Professionals, and Specialists in fields like Data, Analytics, Machine Learning, and more.
DFX5 delivers best-in-class solutions following best-practices and well-architected frameworks. Our proven success with Fortune 500 companies around the world is a testament to the utmost commitment we have with our clients. At DFX5 we are honored that our clients bestow upon us the confidence to manage their technology infrastructure. We are emboldened to continue growing and expanding our services following our proven methodologies.
Do not hesitate to contact us, and we can emerge on the journey together!